IBM’s Bharat Bhushan on strengthening customer trust in digital banking

A recent YouGov and IBM survey has found that 82% of UK citizens cited data security and privacy as their top priorities when using digital banking following the Covid-19 pandemic. Furthermore, 43% of respondents said they wanted their banks to launch more cyber-security and privacy features.

Finextra interviews IBM: Innovation in wealth management

Bharat Bhushan, Industry Architect, Banking and Financial Markets, IBM takes us through the issues effecting wealth and asset management including digital transformation, gender diversity and the maturity of Gen Y customers.

Originally published on on: 1 April 2015

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